FAQ – Friends Tech Hub

Services & Repairs

What kind of IT and repair services do you offer?

We specialize in complete PC & Laptop repair, expert CCTV installation, Networking & Wi-Fi setups, Software & OS installations, and comprehensive Annual Maintenance Contracts (AMC) for both homes and businesses.

Do you provide on-site repair and installation?

Yes, Our certified technicians provide professional on-site support. Whether it's a home Wi-Fi setup, business CCTV installation, or corporate AMC maintenance, our team comes directly to your location.

How long does it take to repair a laptop or PC?

Most standard software issues, virus removals, and OS installations are resolved within 24 hours. Hardware repairs depend on part availability but are typically completed and rigorously tested within 1 to 3 business days.

Orders, Shipping & Trust

Are the tech products on your store genuine?

Absolutely. We only source and sell 100% authentic, brand-authorized tech products and accessories. Every physical product comes with its standard manufacturer warranty and a guarantee of quality.

How can I track my product order?

It's simple! Once your order is securely dispatched, you will receive a confirmation email containing your unique Order ID. Just enter that ID along with your email on our 'Track Order' page to get real-time status updates.

What payment methods are accepted, and is it safe?

We accept all major secure payment methods, including UPI, Credit/Debit Cards, and Net Banking. Our entire website and checkout process are 100% SSL protected, ensuring your data is always safe.