Effective Date: 22 July 2026

Welcome to Friends Tech Hub. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us.

1. Information We Collect 

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products/services (such as CCTV installation, PC repair, or AMC contracts), or when making a purchase.

• Personal Info: Name, email address, phone number, and billing/shipping addresses.
• Payment Info: We use secure, standard third-party payment gateways. We do not store your credit card or UPI details on our servers.

2. How We Use Your Information 

We use the information we collect or receive to:

• Fulfill and manage your orders, repairs, and service appointments.
• Send you administrative information, order tracking details, or invoice receipts.
• Respond to your customer service requests and provide expert tech support.

3. Will Your Information Be Shared With Anyone? 

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., shipping partners for product delivery or payment processors for secure checkouts).

4. Use of Cookies and Tracking Technologies 

We may use cookies and similar tracking technologies to access or store information. This helps us to secure your session, keep items in your cart, and understand website traffic to improve our IT services.

5. How Long Do We Keep Your Information? 

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting, or other legal requirements).

6. How Do We Keep Your Information Safe? 

We have implemented appropriate technical and organizational security measures (including SSL encryption) designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Privacy Rights 

You have the right to review, change, or terminate your account at any time. If you wish to delete your data from our database, please contact our support team.

Contact Us 

For any questions regarding this Privacy Policy, please reach out to us via our Contact Page or directly at our physical address: Friends CCTV Hub, Gol Market, Near Bus Stand, Dabhota, Nalagarh, Himachal Pradesh 174101, India.